Last updated: November 12, 2024

Thank you for choosing Account Editor. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you install and use our app and website.

1. Introduction

Account Editor ("we," "us," or "our") is a Shopify app designed to empower merchants by allowing their customers to edit orders post-purchase. This policy outlines how we handle data collected from merchants and their customers.

2. Information We Collect

2.1. Merchant Information

When you install Account Editor, we collect the following information from your Shopify account:

• Store Information: Store name, contact details, and store URL.

• Billing Information: To process payments for subscription plans.

• Order Data: Access to order information to enable editing and cancellation features.

• Product Data: Details about products to allow modifications by customers.

• Customer Data: Access to customer information associated with orders.

2.2. Customer Information

Through our app's functionality on your store, we may process the following customer data:

• Contact Information: Name, email address, phone number.

• Order Details: Products purchased, quantities, prices.

• Shipping Information: Shipping address and delivery preferences.

• Modification Requests: Any changes customers make to their orders.

2.3. Automatically Collected Information

When you or your customers interact with our app or website, we may automatically collect:

• Log Data: IP addresses, browser type, operating system.

• Usage Data: Pages viewed, actions taken within the app, timestamps.

3. How We Use the Information

We use the collected information to:

• Provide and Improve Services: Enable order editing and cancellation features.

• Process Transactions: Handle billing and payments for subscription plans.

• Communicate: Send updates, notifications, and respond to inquiries.

• Analytics: Analyze usage to improve app performance and user experience.

• Compliance: Ensure adherence to legal obligations and Shopify policies.

4. How We Share the Information

We do not sell or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our services (e.g., payment processors, hosting services).

• Legal Requirements: If required by law, regulation, or legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Merchant Data: Retained while your account is active or as needed to provide services.

• Customer Data: Retained according to your instructions and as required to provide services.

• Legal Obligations: Retained as necessary to comply with legal obligations.

6. Security

We implement reasonable security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure.

7. Your Rights

7.1. Merchants

You have the right to:

• Access and Update: Review and update your personal information.

• Data Portability: Request a copy of your data in a structured format.

• Deletion: Request deletion of your personal information, subject to legal obligations.

7.2. Customers

As a merchant's customer, you should contact the merchant directly to exercise your rights regarding personal information.

8. Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies.

9. International Data Transfers

If you are accessing our services from outside United States, your information may be transferred to and processed in [Your Country/Region] where our servers are located.

10. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@accounteditor.com