Install in 5 minutes
One-click install from the Shopify App Store. No theme code, no developer required.
Self-Serve Edits
Customers fix their own orders.
Sizes, colors, quantities, variants, addresses — all editable from the order confirmation. No tickets, no waiting, no manual ops.
5.0 from 224+ reviews · 1,200+ Shopify brands
0%Reduction in edit tickets
0 minAverage install time
0%Cancellations recovered
What you get
Built for operators, shipped for shoppers.
Every capability ships through a 1,200+ store gauntlet before it lands in your admin.
- Editable: contact info, shipping address, product variant, quantity, and add-ons
- Configurable edit windows by collection, SKU, or fulfillment status
- Granular rules for what stays editable until pick, pack, or ship
How it works
From install to live in under 10 minutes.
Configure your rules
Pick which edits, deflections, and windows fit your SLA. Defaults work out of the box.
Customers self-serve
Embedded in the order status page and confirmation emails, where shoppers look.
In the wild
Embedded where shoppers already look.
Self-Serve Edits lives on the Order Status page and post-checkout email — the two surfaces every Shopify shopper visits without prompting.
- Pixel-matched to your storefront brand
- RTL, multi-language, and mobile-first by default
- Works with both legacy and new Shopify customer accounts
FAQs
Common questions
Everything merchants ask before installing Self-Serve Edits.
Hi! I’m the Fixer.Ask me anything about Self-Serve Edits, setup, or billing.
Still have a question?Talk to a real human — we’ll map it to your store in 15 minutes.
Install free on Shopify - 01Does Self-Serve Edits work with my fulfillment platform?
Yes. Account Editor integrates with 40+ 3PLs, OMS, and ERPs out of the box, including ShipBob, ShipHero, Easyship, ShipStation, NetSuite, and more. Custom hooks via webhook for anything we don't cover natively.
- 02Is there a free plan?
Yes — install and use Account Editor free on Shopify until you process your first paid edit. No credit card required.
- 03How long does it take to install?
Most stores complete install in under 5 minutes. The app auto-detects connected fulfillment platforms and ships sensible defaults.
- 04Will Self-Serve Edits conflict with my existing Shopify apps?
No. Account Editor writes natively into Shopify Orders, so any app reading order data sees the corrected version. Tested with the top 50 Shopify apps including Klaviyo, Gorgias, ShipStation, and Brightpearl.
- 05Can I cancel anytime?
Yes — cancel from your Shopify admin in one click. There are no contracts, no minimum terms, and you keep access until the end of your billing cycle. We will also help migrate your settings out if needed.
Ship this in under 10 minutes.
Install Account Editor free on Shopify — no credit card, no developer required.