Post-purchase, solved.
Self-serve order edits, cancel deflection, and one-click upsells — live on your store in five minutes.
We exist to give your customers confidence.
Take Control of Your Operations Experience
Pick a workflow. Every edit, every save, every upsell — in one place.
Sizes, colors, quantities, variants, addresses — all editable from the order confirmation. No tickets, no waiting, no manual ops.
"We used to field a ticket for every minor edit. Customers handle it themselves now, so our support staff aren't the bottleneck." — One Stop Systems · United States · Apr 11, 2025Learn more
Offer store credit, free upgrades, or smart alternatives the moment a customer hits "cancel" — recover up to 38% of would-be refunds.
"The smart cancellation settings make cancellations far easier to manage — we set our own reasons and rules." — Hey Duvet™ · Australia · Apr 15, 2025Learn more
Land upsells after checkout but before the warehouse picks. AOV lifts 9–17% out of the box.
"Upsells added a 15% lift in AOV within a month, and support was fast whenever we needed them." — SHAE & PALMER · United States · May 1, 2026Learn more
Edit volume, deflection rate, recovered revenue, AOV lift — reconciled to your Shopify ledger.
"The app and the audit report have been great to have." — Kyser® Musical Products · United States · Jul 10, 2025Learn more
Google-validated address corrections on every order. Customers fix typos before the package gets stuck.
"We brought it on to cut shipping-address enquiries, and we've had almost none since." — Paola Pacheco Jewelry · United States · Aug 4, 2025Learn more
Set up Account Editor in 4 steps.
From install to live — no developer, no theme code, no dependencies.
Install from Shopify
One-click install from the Shopify App Store — we auto-detect your store, fulfillment platform, and connected apps.
Set your edit window
Set a default edit window — we suggest 60 minutes — or add per-product rules for pre-orders and same-day cutoffs.
Connect your stack
Tested with the top 50 Shopify apps like Klaviyo, Gorgias, and ShipStation. Edits write natively into your Shopify Orders.
Go live
Customers get the edit link in their confirmation email. First edits land within the hour as your ticket queue drains.
41 partners. One synced stack.
Warehouse, ERP, and shipping partners stay in sync as customers edit their own orders — across 3PL, OMS, ERP, and shipping providers.
Account Editor
Customers, on the record.
Real Shopify brands, real numbers — straight from the operators running the playbook.
"It streamlined invoice downloads, upsell flows, and order cancellations across our store — multiple workflows in one place."
MIVI
"Self-serve edits took the manual order changes off our plate entirely. Our support tickets dropped almost overnight."
BricksAndFigsDE
"Post-purchase upsells lifted our average order value within weeks — it's the easiest revenue we've added all year."
FreshCut Paper
"Cancel deflection recovered revenue we used to lose to refunds. Customers stay, and so does the order value."
mysecretcaseSee what Account Editor saves you.
Own the post-purchase moment.
Self-serve edits, cancel deflection, and one-click upsells — live in 5 minutes.