Turn

Post

Purchase

Chaos

Into

Revenue

Right now, someone who bought from your store is typing an email to your support team. Wrong address. Wrong size. "Can I cancel?" Account Editor lets them fix it themselves — right from the order status page. No ticket. No cancellation. No lost sale.

Right now, someone who bought from your store is typing an email to your support team. Wrong address. Wrong size. "Can I cancel?" Account Editor lets them fix it themselves — right from the order status page. No ticket. No cancellation. No lost sale.

Install Free on Shopify
Install Free on Shopify

14 Days Free Trial

Live in 5 minutes

Built for Shopify certified

Supports legacy & new accounts

This already happened.

This already happened.

This already happened.

These aren't projections. Real stores, real edits, real revenue kept. Your customers would do the same — if you let them.

These aren't projections. Real stores, real edits, real revenue kept. Your customers would do the same — if you let them.

Orders Self-Edited

Your customers did the work. Your team didn't.

500K+

Orders Self-Edited

Your customers did the work. Your team didn't.

500K+

Bad Addresses Caught

Before they became $15 reshipping costs

137K+

Bad Addresses Caught

Before they became $15 reshipping costs

137K+

Upsells Accepted

Revenue you'd have missed. At zero rev-share.

73.7K+

Upsells Accepted

Revenue you'd have missed. At zero rev-share.

73.7K+

Cancellations On Your Terms

Cancellations On Your Terms

They hit "cancel." Your rules kick in first — restocking fee, reason required, held for review. You decide, not impulse.

The Support Ticket Killer

The Support Ticket Killer

Swap sizes. Fix addresses. Update quantities. Customers handle it from the order page — no email needed.

$0 Rev-Share

$0 Rev-Share

$0 Rev-Share

Customers open their order to fix something` and add a product while they're there. You keep every dollar. Zero cut.

Customers open their order to fix something` and add a product while they're there. You keep every dollar. Zero cut.

Your warehouse, your rules.

Your warehouse, your rules.

From 15 minutes to "until fulfilled" — your rules, your call. The widget auto-locks when time's up so your 3PL

The Three Leaks Killing Your Margins After Checkout

The Three Leaks Killing Your Margins After Checkout

The sale went through. You think you're done. You're not. Somewhere between "order confirmed" and "order shipped," the emails start rolling in. And every one of them costs you.

The sale went through. You think you're done. You're not. Somewhere between "order confirmed" and "order shipped," the emails start rolling in. And every one of them costs you.

The sale went through. You think you're done. You're not. Somewhere between "order confirmed" and "order shipped," the emails start rolling in. And every one of them costs you.

Support Overload

50–70% of your tickets are the same request on repeat

Support Overload

50–70% of your tickets are the same request on repeat

"Can I change my address?" "Can I swap to a Large?" Your team answers these manually, one by one. That's not support — that's data entry.

Revenue Drain

$1,200+/month vanishes to cancellations you could've prevented

Revenue Drain

$1,200+/month vanishes to cancellations you could've prevented

Customers don't cancel because they don't want the product. They cancel because fixing it is too hard. That's not churn — that's a design flaw.

Fulfillment Chaos

137K+ bad addresses caught before they cost $15–40 each

Fulfillment Chaos

137K+ bad addresses caught before they cost $15–40 each

One autocorrect typo in the zip code. Package bounces. You reship at 3–5× the cost. Customer leaves a bad review anyway. All preventable.

Account editor

Account editor

AE: Order Editing & Upsell
AE: Order Editing & Upsell

By Account Editor Let shoppers edit orders, edit address, cancel order, & upsell

By Account Editor Let shoppers edit orders, edit address, cancel order, & upsell

Install

  • “We've been using Account Editor since they were just starting out, the app has always worked well and they are continually improving the features. The address edits, order cancellations and order edit features have saved us a lot of time and are well worth the price. In the very rare instances where we've had issues with the app, the support team has been responsive and extremely helpful. Highly recommend this app, not only for the features they offer, but also because the team running the app is great.”

    Kore Essentials

  • “Account Editor has been a game-changer for my store. It empowers customers to edit their own orders, which not only improves their experience but also significantly reduces the number of support tickets we receive. The ability to save customer tickets has also helped us streamline our internal processes and provide faster, more efficient service. One of the standout features for us has been the upsell functionality — it's a great bonus that allows us to increase average order value without any extra effort. Everything works smoothly, and the app integrates seamlessly with our workflow. Highly recommend Account Editor to any merchant looking to boost efficiency and drive extra revenue!”

    PolyBelt.com 

  • “AE - Account Editor has completely streamlined our post-purchase experience! Before using this app, we were overwhelmed with support tickets for simple order edits like address changes and quantity adjustments. Now, customers can handle these updates themselves, and it has significantly reduced our workload. Setup was seamless, and the integration with Shopify is flawless. The interface is clean, intuitive, and mobile-friendly, making it super easy for our customers to use. This app has saved us time, improved order accuracy, and enhanced overall customer satisfaction. If you're running a Shopify store and looking to cut down on support requests while improving the customer experience, this is a must-have!”

    The Bronx Brewery

  • “Setup help was quick and effective. Very happy with the support. We've seen measurable ROI from upsells triggered post-checkout. One month in and we've already seen a 15% lift in AOV from upsells.”

    Pretty Bow Perfumes  

  • “The Order Editing & Upsell app has been a game-changer for our operations. Being able to easily edit orders post-purchase has drastically improved our customer service and reduced the time we spend fixing small errors. The upsell feature is also incredibly effective, we've seen a noticeable increase in our average order value since implementing it. The interface is intuitive, the performance is smooth, and the support team is responsive and helpful. Whether you're managing last-minute customer changes or looking to boost revenue, this app delivers on both fronts. Highly recommended for any e-commerce store looking to streamline workflows and increase sales.”

    Phonecare 

  • “I recommend a 1000%. This app unlocked a whole part of our workflow with the product swap feature, which we had to commit a lot of time and money to, if we had to do it on our own, because of the new Shopify policy. I also wanted to thank the dev team, which is very reactive in assisting us. They even created a feature for us in under 2 weeks.”

    Circular 

Plans that pay for themselves.

Plans that pay for themselves.

One prevented cancellation on Growth saves a $50–200 order. That's not cost. That's margin.

One prevented cancellation on Growth saves a $50–200 order. That's not cost. That's margin.

Any order volume

25 orders/month

Basic Invoice Download

Basic Cancel Order

Email Only

Starter

free

Start 14-Day Free Trial

0 – 1,200 orders/mo

Access to every feature

Unlimited order edits

Edit shipping address

Discount recalculation

Growth

$39/mo

Start 14-Day Free Trial

1,201 – 5,000 orders/mo

Access to every feature

Unlimited order edits

Edit shipping address

Support Priority (24hr response)

Pro

$99/mo

Start 14-Day Free Trial

5,001 – 10,000 orders/mo

Access to every feature

Unlimited order edits

Edit shipping address

Support Priority + Slack channel

Scale

$179/mo

Start 14-Day Free Trial

✦ AI-Powered  ·  Coming Soon

✦ AI-Powered  ·  Coming Soon

The Support Agent You Won't Have to Manage

The Support Agent You Won't Have to Manage

An AI that handles edits, cancellations, and customer questions before your team sees them. Learns your rules. Speaks your brand. Never clocks out.

Be the first to experience AI-powered order management

Be the first to experience AI-powered order management

✦ Join the waitlist

✦ Join the waitlist

We built this comparison table.

We built this comparison table.

We built this comparison table.

So you don't have to install both apps to find out.

So you don't have to install both apps to find out.

So you don't have to install both apps to find out.

95%

95%

See how we compare

See how we compare

See how we compare

ACCOUNT editor

ACCOUNT editor

ACCOUNT editor

Flat rate. No surprises.

Every plan. Real humans.

Built in, all plans

73.7K+ upsells. $0 rev-share.

5 min. No onboarding call.

Zero cut. Every dollar yours.

8 languages, built in

Pro & Scale plans

other

other

other

Trial, then pay or leave

Limited or pay extra

Not included

Rev-share may apply

Requires onboarding call

2–5% of your upsell revenue

Limited

Not mentioned

Live in five minutes. Results from day one.

Live in five minutes. Results from day one.

Live in five minutes. Results from day one.

Four steps. Five minutes. No developer. You'll spend longer reading this page.

Four steps. Five minutes. No developer. You'll spend longer reading this page.

Four steps. Five minutes. No developer. You'll spend longer reading this page.

Step 1

Install the app

One click from the App Store.done

Step 1

Install the app

One click from the App Store.done

Step 2

Set your rules

Defaults work instantly. Customize if you want.

Step 2

Set your rules

Defaults work instantly. Customize if you want.

Step 3

add widget

30 seconds in theme editor. That's it.

Step 3

add widget

30 seconds in theme editor. That's it.

Step 4

Stop answering emails

Customers fix it. You ship it.

Step 4

Stop answering emails

Customers fix it. You ship it.

Playbooks that drive real results.

Step-by-step guides for reducing cancellations, recovering lost revenue, and turning post-purchase into a growth channel.

View All
View All

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Trusted by 3,000+ leading Shopify brands worldwide

Account Editor

✓ Built for Shopify

★ 5.0 from 212 reviews

© 2026. All rights reserved.

Account Editor

✓ Built for Shopify

★ 5.0 from 212 reviews

© 2026. All rights reserved.