Shippingbo

Shippingbo Integration — Shopify Edited Order Sync (Account Editor)

This guide helps merchants using Shippingbo configure the integration so that Account Editor order edits are always reflected correctly. Shippingbo must be configured to skip orders until payment is captured — ensuring it only downloads finalized, edited orders.

Step 1 — Enable Manual Payment Capture in Shopify

1. Log in to Shopify Admin
2. Go to Settings → Payments
3. Scroll down to the Payment capture section
4. Select "Manually capture payment for orders"
5. Click Save

Step 2 — Open Connectors in Shippingbo

1. Log in to your Shippingbo account
2. On the left sidebar, click Connectors

Step 3 — Open Your Shopify Connector Settings

1. On the My Connectors page, find your store listed under Configured
2. Click on the Shopify block to open its settings

Step 4 — Set the Exclusion Rules

1. Inside connector settings, scroll down to the Orders retrieving section
2. Find "Exclude by payment status" — add these tags: authorized , partially_paid, failed, voided, refunded and pending
3. Save your settings

Step 5 — Edit the Order, Then Capture Payment

This is your new workflow for every order:

1. New order arrives → Payment = Authorized (Shippingbo skips it )
2. Open the order in Account Editor — add or remove items freely
3. Save / commit your edits
4. Go to Shopify Admin → open the order → click Capture Payment
5. Payment becomes Paid → Shippingbo downloads the final correct order

What happens after this setup:

• Correct order total — removed items not counted
• Added items appear correctly
• Removed items are excluded from total
• Quantity changes respected
• No manual correction needed in Shippingbo

Automate Payment Capture with Shopify Flow

Instead of manually capturing payment on every order, set up a Shopify Flow automation to manage capture while keeping a review window for normal Online Store orders.

Step 1 — Trigger

A new order is created in your store.

Step 2 — Condition 1: Sales Channel Check

The flow checks whether the order came from the Online Store.

• If NOT from Online Store (e.g. POS or draft order) → capture payment immediately
• If from Online Store → continue to the next check

Step 3 — Condition 2: Fraud Risk Check

Shopify's fraud analysis checks the order risk level.

• If risk level is HIGH → capture payment immediately (review these orders manually)
• If risk is not HIGH → continue to the next check

Step 4 — Condition 3: Restricted Tag Check

The flow checks whether the order is tagged restricted.

• If tagged "restricted" → capture payment immediately
• If not restricted → wait 15 minutes, then capture payment

Flow Summary