Features that Account Editor allows:

1. Editing Window Time

Flexible Timeframes: Set preset or custom timeframes for order edits, with per-component timeframes for specific elements like shipping or items.

Granular Permissions: Control editing rights for components like contact info, order items, and shipping details, based on order status.

Automation: Lock edits after payment capture or fulfillment; integrate with Shopify Flow for custom workflows.

2. Multi-Language Support

Dynamic Language Switching: Automatically select languages based on customer location or browser.

Custom Translations: Merchants can add translations for app content and emails.

3. Post-Purchase Upsell Module

Upsell Recommendations: Offer relevant post-purchase product recommendations.

Dynamic Discounting: Apply time-sensitive discounts for upsell items.

4. Customer Communication Portal

Real-Time Notifications: Inform customers about edits or cancellations via push notifications or email.

Live Chat: Enable customers to request order changes in real-time.

5. Analytics & Reporting

Order Insights: Access data on edits, cancellations, and customer behavior.

Revenue Impact: Track how order edits and upsells affect revenue.

Cancellation Insights: Analyze cancellation reasons to reduce rates.

6. Bulk Editing

Multi-Order Editing: Edit multiple orders simultaneously for inventory issues or delays.

Bulk Cancellations: Efficiently cancel orders with similar issues.

7. Integration Marketplace

Third-Party Integrations: Connect with apps like Klaviyo, ReCharge, and Loox.

Custom API: Merchants can integrate the app with their systems via API.

8. Order Cancellations

Order & Payment Control: Restrict cancellations based on order status or payment stage.

Customer Segment & Product Control: Manage cancellations by customer type or product.

Partial Refunds: Process refunds with restocking or non-refundable fees.

9. Manual Refunds

Merchant Approval: Merchants can review and approve refund requests through a dashboard.

Support Integration: Auto-create support tickets for manual cancellation handling.

Custom Reason Management: Enable/disable custom cancellation reasons and edit the reason list.

10. Smart Cancellation Rules

Partial Cancellations: Allow customers to cancel specific items.

Dynamic Refund Processing: Offer store credit for discounted items or direct refunds for regular items.

Cancellation Analytics: Track common cancellation reasons to improve services.