Changelog
Stay updated with the latest features and improvements in Order Editor.
Version 1.0.0
Jan 6, 2025
Features that Account Editor allows:
1. Editing Window Time
Flexible Timeframes: Set preset or custom timeframes for order edits, with per-component timeframes for specific elements like shipping or items.
Granular Permissions: Control editing rights for components like contact info, order items, and shipping details, based on order status.
Automation: Lock edits after payment capture or fulfillment; integrate with Shopify Flow for custom workflows.
2. Multi-Language Support
Dynamic Language Switching: Automatically select languages based on customer location or browser.
Custom Translations: Merchants can add translations for app content and emails.
3. Post-Purchase Upsell Module
Upsell Recommendations: Offer relevant post-purchase product recommendations.
Dynamic Discounting: Apply time-sensitive discounts for upsell items.
4. Customer Communication Portal
Real-Time Notifications: Inform customers about edits or cancellations via push notifications or email.
Live Chat: Enable customers to request order changes in real-time.
5. Analytics & Reporting
Order Insights: Access data on edits, cancellations, and customer behavior.
Revenue Impact: Track how order edits and upsells affect revenue.
Cancellation Insights: Analyze cancellation reasons to reduce rates.
6. Bulk Editing
Multi-Order Editing: Edit multiple orders simultaneously for inventory issues or delays.
Bulk Cancellations: Efficiently cancel orders with similar issues.
7. Integration Marketplace
Third-Party Integrations: Connect with apps like Klaviyo, ReCharge, and Loox.
Custom API: Merchants can integrate the app with their systems via API.
8. Order Cancellations
Order & Payment Control: Restrict cancellations based on order status or payment stage.
Customer Segment & Product Control: Manage cancellations by customer type or product.
Partial Refunds: Process refunds with restocking or non-refundable fees.
9. Manual Refunds
Merchant Approval: Merchants can review and approve refund requests through a dashboard.
Support Integration: Auto-create support tickets for manual cancellation handling.
Custom Reason Management: Enable/disable custom cancellation reasons and edit the reason list.
10. Smart Cancellation Rules
Partial Cancellations: Allow customers to cancel specific items.
Dynamic Refund Processing: Offer store credit for discounted items or direct refunds for regular items.
Cancellation Analytics: Track common cancellation reasons to improve services.
Version 1.0.1
Jan 18, 2025
Features that Account Editor allows:
1. Post-Purchase Upsell Module:
Enable merchants to offer product recommendations with dynamic discounts after purchase.
Manage upsell offers with seamless activation and deactivation controls.
2. Customizable Timeframes:
Set individual timeframes for each editable order component (e.g., shipping address, order items).
Allows precise control over order editing.
3. Restocking Fees for Order Cancellations
Merchants can apply fixed or percentage-based restocking fees for cancellations to manage costs effectively.
4. Advanced Analytics and Reporting
Access insights on customer edits, cancellation trends, and upsell effectiveness.
Evaluate revenue impact from upsell offers.
5. Multi-Language and Currency Support
Offer customer-facing elements in multiple languages based on geolocation or browser settings.
6. Contact for Custom Plan
New option for merchants to reach out for tailored pricing plans based on specific needs.
7. Bulk Actions for Merchants
Edit or cancel multiple orders simultaneously, improving efficiency in high-volume scenarios.
8. Plans Screen Updates
Added "Not ready to choose a plan yet" section for better navigation.
Introduced a detailed plan comparison table to help merchants identify the best fit for their business.
9. Real-Time Sync
Instantly synchronize order edits with 3PL providers, ERPs, and warehouses to minimize errors.
10. Smarter Recommendations
AI-driven upsell suggestions based on customer history and popular items.
11.Improved Dashboard
Added sections like “Revenue Generated” and “Orders Edited” with actionable insights.
New onboarding assistance to guide merchants during the setup.
12.Streamlined Refund Handling
Automatic refunds are processed directly to the original payment method, ensuring a smoother experience.
