Mintsoft
Mintsoft Integration — Shopify Edited Order Sync (Account Editor)
This guide helps merchants using Mintsoft (OMS) understand how to configure the integration so that Account Editor order edits are always reflected correctly. Mintsoft does not read live edits — orders must be fully finalized before Mintsoft downloads them.
How the Integration Works
Mintsoft downloads orders from Shopify only when payment status is "Paid". The Account Editor Delayed Master Flow creates a grace period between order creation and payment capture — giving you time to edit the order in Account Editor before Mintsoft ever sees it.
Step 1 — Order Created
Customer places an order → Payment is Authorized (not yet captured).
Step 2 — Grace Period Active
The editing window opens. Customer or merchant can edit the order in Account Editor — add items, remove items, change quantities, update address.
Step 3 — Mintsoft Skips the Order
Because payment status is still Authorized, Mintsoft does not download the order. The order is invisible to Mintsoft during the entire editing window.
Step 4 — Grace Period Ends
Shopify Flow automatically captures payment → Status updates to Paid.
Step 5 — Mintsoft Downloads
Mintsoft sees the order for the first time with all edits already included — correct items, quantities, and totals.
Step-by-Step Setup
Step 1 — Complete Mintsoft Integration Setup in Account Editor
Account Editor has a built-in integration guide for Mintsoft. This must be completed before setting up the Flow.
- Open Account Editor app settings in Shopify Admin
- Navigate to Settings → Integrations
- Locate the Mintsoft integration
- Follow all steps provided in the Mintsoft integration guide within the app
- Complete the setup as instructed
- Click Save
Step 2 — Change Payment Capture Setting in Shopify
Set Shopify to hold payment in Authorized state so Mintsoft cannot import the order until editing is complete and payment is captured.
- Log in to Shopify Admin
- Go to Settings → Payments
- Scroll down to Payment capture method
- Select "Manually"
- Click Save
Step 3 — Import the Account Editor Delayed Master Flow
The Account Editor Delayed Master Flow is a pre-built Shopify Flow automation that holds payment capture for a configurable grace period, then captures automatically — triggering Mintsoft to download the finalized order.
- Download the Account Editor Delayed Master Flow file (provided with this guide)
- In Shopify Admin, go to Apps → Shopify Flow
- Click Import and select the downloaded
.flowfile - Configure the grace period timing to match your editing deadline (e.g., 30 minutes)
- Click Activate to enable the Flow
- Click Save
Authorized to Paid. Mintsoft then downloads the order with all edits included.Step 4 — Disable Shipping Methods App Block in Account Editor
Mintsoft does not support shipping method changes during the editing window. To prevent customer confusion, you must disable the Shipping Methods App Block in Account Editor settings.
- Open your Account Editor app settings in Shopify Admin
- Navigate to the App Blocks configuration
- Find the Shipping Methods App Block
- Toggle it OFF
- Click Save
Step 5 — Your Account Editor Workflow
Once setup is complete, this is the automated flow for every order:
- New order arrives → Payment = Authorized (Mintsoft does not see it )
- Grace period active → Customer can edit in Account Editor — add/remove items, change quantities, update address
- Grace period expires → Shopify Flow automatically captures payment
- Payment becomes Paid → Mintsoft downloads the finalized order
- Order is processed with all edits included — no manual intervention needed
What happens after this setup:
- Correct order total — removed items not counted
- Added items appear correctly in Mintsoft
- Quantity changes reflected accurately
- Address changes included in the download
- No manual payment capture needed — fully automated
Settings Summary
| Where | Setting | Value |
|---|---|---|
| Account Editor → Settings → Integrations | Mintsoft integration | Completed following in-app guide |
| Shopify → Settings → Payments | Payment capture method | Automatically after fulfillment |
| Shopify → Apps → Shopify Flow | Account Editor Delayed Master Flow | Active — grace period configured |
| Account Editor → App Blocks | Shipping Methods App Block | Disabled |
| Account Editor → Settings | Editing Deadline | Configured (e.g., 30 min) |
Testing Checklist
Before going live, run through this checklist to confirm everything works correctly:
- Verify Mintsoft integration setup is complete in Account Editor → Settings → Integrations
- Place a test order — verify it does not appear in Mintsoft immediately
- Make edits during the editing window — add/remove items, change address
- Wait for the grace period to expire
- Confirm payment is captured automatically by the Flow
- Confirm order appears in Mintsoft with all edits included
- Verify shipping method changes are blocked (App Block disabled)
Troubleshooting
| Issue | Likely Cause | Fix |
|---|---|---|
| Orders appearing in Mintsoft too early | Payment capture not configured correctly, or Flow not activated | Verify payment capture setting and confirm the Account Editor Delayed Master Flow is Active |
| Orders not appearing after grace period | Flow is not capturing payment correctly | Open Shopify Flow → check the run history for errors → re-import if needed |
| Integration not working at all | Mintsoft integration steps not completed in Account Editor | Go to Account Editor → Settings → Integrations → Mintsoft and complete all steps in the in-app guide |
| Edits not reflecting in Mintsoft | Edits were made after the grace period ended | Ensure all edits are completed before the grace period expires — Mintsoft does not read live edits |
| Authorization expired (no payment captured) | Grace period exceeds 7-day limit | Reduce grace period to well under 7 days (recommended: 30 min – 2 hours) |
Best Practices
- Always complete the Mintsoft integration setup inside Account Editor before configuring the Flow — order matters
- Always disable the Shipping Methods App Block — Mintsoft cannot process shipping changes
- Keep the grace period short — 30 minutes to 2 hours is ideal for most stores
- Sync the editing deadline in Account Editor with the Flow timing so customers see an accurate countdown
- Monitor Shopify Flow run history after launch to confirm payment captures are firing correctly
- Test the full flow end-to-end before going live with real orders
Need Help?
If orders still don't sync correctly after following this guide, contact Account Editor Support and share:
- Your store URL
- Screenshot of Account Editor → Settings → Integrations → Mintsoft (completion status)
- Screenshot of Shopify → Settings → Payment capture method
- Screenshot of Shopify Flow → Account Editor Delayed Master Flow status and run history
- The affected order number