5/5 | 200+ Reviews

Shopify Order Editing App That Reduces Cancellations and Refunds

Every incorrect variant or shipping address results in cancellations, refunds, and additional support work. Account Editor is the Shopify order editing app that lets your customers make self-serve order edits directly from the order-status page. They can update addresses, change items, or cancel unfulfilled orders, all without needing to contact support.

Install on Shopify

Book a Demo

Trusted by 3,000+ Shopify stores worldwide

Built by Shopify Platinum Partner IT-Geek

Over 500k+ successful order edits processed

On Shopify Plus? Book a strategy call with our team →

Trusted by 3000+ leading brands on Shopify

From DTC startups to Shopify Plus giants—merchants use Account Editor to cut support costs, fix delivery errors, and grow post-purchase revenue on autopilot.

200+ five-star reviews on the Shopify App Store

Built for Shopify certified app

500K+ order edits processed across live stores

Loved by brands in fashion, beauty, food, gifts & more

5/5 | 200+ Reviews

— Suiplay0x1

"Reduced our address change tickets by 80%"

— Suiplay0x1

— Suiplay0x1

"Reduced our address change tickets by 80%"

— Suiplay0x1

— Suiplay0x1

"Reduced our address change tickets by 80%"

— Suiplay0x1

— Freshcutpaper

"Post-purchase upsells increased revenue by 25%"

— Freshcutpaper

— Freshcutpaper

"Post-purchase upsells increased revenue by 25%"

— Freshcutpaper

— Freshcutpaper

"Post-purchase upsells increased revenue by 25%"

— Freshcutpaper

— Metrobrazil

"Customers love being able to edit their orders"

— Metrobrazil

— Metrobrazil

"Customers love being able to edit their orders"

— Metrobrazil

— Metrobrazil

"Customers love being able to edit their orders"

— Metrobrazil

— Houndarchives

"Prevented hundreds of shipping errors"

— Houndarchives

— Houndarchives

"Prevented hundreds of shipping errors"

— Houndarchives

— Houndarchives

"Prevented hundreds of shipping errors"

— Houndarchives

— Koreessentials

"Setup was incredibly easy and fast"

— Koreessentials

— Koreessentials

"Setup was incredibly easy and fast"

— Koreessentials

— Koreessentials

"Setup was incredibly easy and fast"

— Koreessentials

— Circular

"Support ticket volume dropped immediately"

— Circular

— Circular

"Support ticket volume dropped immediately"

— Circular

— Circular

"Support ticket volume dropped immediately"

— Circular

— Ochaandco

"The ROI was clear within the first week"

— Ochaandco

— Ochaandco

"The ROI was clear within the first week"

— Ochaandco

— Ochaandco

"The ROI was clear within the first week"

— Ochaandco

— 221btactical

"Perfect for our outdoor gear customers"

— 221btactical

— 221btactical

"Perfect for our outdoor gear customers"

— 221btactical

— 221btactical

"Perfect for our outdoor gear customers"

— 221btactical

See how Account Editor works for your store →

Book a Demo

Real impact. Real numbers.

500,000+ Order Edits. 0 Support Tickets. 100% Customer Satisfaction.

Every edit below was made directly by shoppers not support teams. Real data from live Shopify stores using Account Editor.

Trusted by 3,000+ Shopify merchants, from DTC brands to Shopify Plus retailers.

Account Editor empowers customers to fix mistakes, update details, and complete post-purchase upsells helping merchants save hours, prevent cancellations, and grow repeat revenue.

200+ 5-star reviews on Shopify App Store

🔐 Built for Shopify certified

🛍 Used by 3000+ stores

Metro Brazil •

Hound Archives •

Ocha and Co. •

SuiPlay •

FreshCut Paper

137,000+

Addresses corrected

Delivery errors prevented

137,000+

Addresses corrected

Delivery errors prevented

137,000+

Addresses corrected

Delivery errors prevented

73,700+

Upsells added post-checkout

Extra revenue recovered

73,700+

Upsells added post-checkout

Extra revenue recovered

73,700+

Upsells added post-checkout

Extra revenue recovered

52,900+

Orders smart-cancelled

Refunds automated & credits issued

52,900+

Orders smart-cancelled

Refunds automated & credits issued

52,900+

Orders smart-cancelled

Refunds automated & credits issued

41,000+

Items swapped or updated

Variants & sizes fixed

41,000+

Items swapped or updated

Variants & sizes fixed

41,000+

Items swapped or updated

Variants & sizes fixed

4,200+

Shipping upgrades applied

Faster delivery requests handled

4,200+

Shipping upgrades applied

Faster delivery requests handled

4,200+

Shipping upgrades applied

Faster delivery requests handled

17,000+

Customer notes refined

Custom instructions added

17,000+

Customer notes refined

Custom instructions added

17,000+

Customer notes refined

Custom instructions added

📊 Live data from real Shopify stores using Account Editor

Every post-purchase issue costs time, money, and trust.

Account Editor turns them into opportunities.

Stop Drowning in Post-Checkout Support Requests

Customers constantly email to fix typos, wrong variants, or shipping addresses.

Your team gets flooded with manual tickets

Fulfillment errors multiply, and trust erodes.

Account Editor gives customers true self-service

Letting them edit, cancel, or update directly on the Order Status page.

Result: Fewer tickets, faster fulfillment, happier customers.

Stop Drowning in Post-Checkout Support Requests

Customers constantly email to fix typos, wrong variants, or shipping addresses.

Your team gets flooded with manual tickets

Fulfillment errors multiply, and trust erodes.

Account Editor gives customers true self-service

Letting them edit, cancel, or update directly on the Order Status page.

Result: Fewer tickets, faster fulfillment, happier customers.

Stop Drowning in Post-Checkout Support Requests

Customers constantly email to fix typos, wrong variants, or shipping addresses.

Your team gets flooded with manual tickets

Fulfillment errors multiply, and trust erodes.

Account Editor gives customers true self-service

Letting them edit, cancel, or update directly on the Order Status page.

Result: Fewer tickets, faster fulfillment, happier customers.

Every refund and cancellation hurts your margins

Don’t Let Upsell Tools Disrupt Checkout

yourstore.com/order-status

Order #12345

Need to make changes?

Edit Items or Quantity

Change what you ordered

Update Shipping Address

Fix address mistakes

Add Recommended Items

Complete your order

✓ Self-service editing • No support ticket needed

✓ Self-service editing

Built for Shopify. Proven to reduce support load.

Join 3,000+ brands using Account Editor to prevent cancellations and recover revenue—automatically.

Install Free on Shopify

Book a Demo

Everything that happens after checkout—under your control.

From address fixes to cancellations, upsells, and invoices—Account Editor gives your customers the power, and gives you peace of mind.

Editable Order Widget
Let Customers Fix Their Own Orders
Allow customers to change quantities, swap variants, or update contact details—right from their Order Status page.
Cuts support tickets by 30–50%.
Timeframe Control
Set Edit Time Limits (Auto-Hide Widget)
You decide how long orders can be edited: 15 minutes, 24 hours, or until fulfilled.
Prevents last-minute changes and fulfillment conflicts.
Refund Logic + Fees
Recover Revenue with Smart Cancellations
Let customers cancel cleanly—while you control refund method, restocking fees, and Shopify Flow triggers.
Avoids chargebacks and manual handling.
Thank You Page Offers
Upsell After Checkout—Automatically
Show personalized upsells right after checkout, on the Order Status page—without hurting conversions.
Increase AOV without third-party apps.
Address Validation + Shipping Recalc
Fix Bad Addresses Before It's Too Late
Customers can fix address typos, and we'll recalculate tax + shipping instantly using Shopify's native APIs.
Reduces failed deliveries and returns.
Localization + PDFs
Multi-language Widgets & Branded Invoices
Display AE in any language with auto-fallbacks. Customers can download branded invoices that update live after edits.
Fully compliant across regions and branding standards.

Editable Order Widget
Let Customers Fix Their Own Orders
Allow customers to change quantities, swap variants, or update contact details—right from their Order Status page.
Cuts support tickets by 30–50%.
Timeframe Control
Set Edit Time Limits (Auto-Hide Widget)
You decide how long orders can be edited: 15 minutes, 24 hours, or until fulfilled.
Prevents last-minute changes and fulfillment conflicts.
Refund Logic + Fees
Recover Revenue with Smart Cancellations
Let customers cancel cleanly—while you control refund method, restocking fees, and Shopify Flow triggers.
Avoids chargebacks and manual handling.
Thank You Page Offers
Upsell After Checkout—Automatically
Show personalized upsells right after checkout, on the Order Status page—without hurting conversions.
Increase AOV without third-party apps.
Address Validation + Shipping Recalc
Fix Bad Addresses Before It's Too Late
Customers can fix address typos, and we'll recalculate tax + shipping instantly using Shopify's native APIs.
Reduces failed deliveries and returns.
Localization + PDFs
Multi-language Widgets & Branded Invoices
Display AE in any language with auto-fallbacks. Customers can download branded invoices that update live after edits.
Fully compliant across regions and branding standards.

Editable Order Widget
Let Customers Fix Their Own Orders
Allow customers to change quantities, swap variants, or update contact details—right from their Order Status page.
Cuts support tickets by 30–50%.
Timeframe Control
Set Edit Time Limits (Auto-Hide Widget)
You decide how long orders can be edited: 15 minutes, 24 hours, or until fulfilled.
Prevents last-minute changes and fulfillment conflicts.
Refund Logic + Fees
Recover Revenue with Smart Cancellations
Let customers cancel cleanly—while you control refund method, restocking fees, and Shopify Flow triggers.
Avoids chargebacks and manual handling.
Thank You Page Offers
Upsell After Checkout—Automatically
Show personalized upsells right after checkout, on the Order Status page—without hurting conversions.
Increase AOV without third-party apps.
Address Validation + Shipping Recalc
Fix Bad Addresses Before It's Too Late
Customers can fix address typos, and we'll recalculate tax + shipping instantly using Shopify's native APIs.
Reduces failed deliveries and returns.
Localization + PDFs
Multi-language Widgets & Branded Invoices
Display AE in any language with auto-fallbacks. Customers can download branded invoices that update live after edits.
Fully compliant across regions and branding standards.

Proven impact across 3000+ Shopify brands

Account Editor isn’t just a “nice-to-have”—it’s a support killer, a revenue booster, and your new favorite automation tool. Here’s what merchants are unlocking in their first month.

Account Editor has helped merchants recover over $300,000+ in post-purchase revenue—and save thousands of hours in support.

137,000+

Shipping addresses fixed by customers

Prevented failed deliveries before fulfillment

137,000+

Shipping addresses fixed by customers

Prevented failed deliveries before fulfillment

137,000+

Shipping addresses fixed by customers

Prevented failed deliveries before fulfillment

73,700+

Items added post-purchase

Accepted upsell offers—boosting AOV

73,700+

Items added post-purchase

Accepted upsell offers—boosting AOV

73,700+

Items added post-purchase

Accepted upsell offers—boosting AOV

52,900+

Orders cancelled automatically

No manual handling, full refund logic

52,900+

Orders cancelled automatically

No manual handling, full refund logic

52,900+

Orders cancelled automatically

No manual handling, full refund logic

41,000+

Items removed or swapped

Customers adjusted product choices themselves

41,000+

Items removed or swapped

Customers adjusted product choices themselves

41,000+

Items removed or swapped

Customers adjusted product choices themselves

Want results like these?

Try Account Editor free on your store

Install app now • No credit card required

Loved by Merchants

Real stories from real businesses

Michael Rodriguez

"Account Editor helped us reduce cancellation rates by 32% and support tickets by half. The ROI was immediate."

Michael Rodriguez

"Account Editor helped us reduce cancellation rates by 32% and support tickets by half. The ROI was immediate."

Michael Rodriguez

"Account Editor helped us reduce cancellation rates by 32% and support tickets by half. The ROI was immediate."

Sarah Kim

"The post-purchase upsells alone paid for the app in the first week. Our customers love being able to edit their orders."

Sarah Kim

"The post-purchase upsells alone paid for the app in the first week. Our customers love being able to edit their orders."

Sarah Kim

"The post-purchase upsells alone paid for the app in the first week. Our customers love being able to edit their orders."

David Chen

"Setup took 5 minutes and we saw results immediately. The address editing feature alone saves us hours every day."

David Chen

"Setup took 5 minutes and we saw results immediately. The address editing feature alone saves us hours every day."

David Chen

"Setup took 5 minutes and we saw results immediately. The address editing feature alone saves us hours every day."

How It Works

Get started in minutes, see results immediately

Install the app

One-click install from the Shopify App Store. No coding required.

Install the app

One-click install from the Shopify App Store. No coding required.

Install the app

One-click install from the Shopify App Store. No coding required.

Set your editing rules

Configure editing rules and timeframes. Add the widget to Thank You & Order status page

Set your editing rules

Configure editing rules and timeframes. Add the widget to Thank You & Order status page

Set your editing rules

Configure editing rules and timeframes. Add the widget to Thank You & Order status page

Watch your support tickets drop

Customers handle their own edits while you focus on growing your business.

Watch your support tickets drop

Customers handle their own edits while you focus on growing your business.

Watch your support tickets drop

Customers handle their own edits while you focus on growing your business.

Plans that pay for themselves—starting day one

Whether you're a growing brand or a high-volume Shopify Plus merchant, Account Editor has a plan built for your workflow—and your ROI.

Starter

Best for testing the waters or stores with limited needs

Free

Install on Shopify

10 Order edits per month

Change shipping address, add & remove items

Starter

Best for testing the waters or stores with limited needs

Free

Install on Shopify

10 Order edits per month

Change shipping address, add & remove items

Starter

Best for testing the waters or stores with limited needs

Free

Install on Shopify

10 Order edits per month

Change shipping address, add & remove items

Bronze

For growing stores seeking essential functionality.

$25/Month

Install on Shopify

100 Order edits per month

Item quantity changes & order cancellations with retention strategies

Bronze

For growing stores seeking essential functionality.

$25/Month

Install on Shopify

100 Order edits per month

Item quantity changes & order cancellations with retention strategies

Bronze

For growing stores seeking essential functionality.

$25/Month

Install on Shopify

100 Order edits per month

Item quantity changes & order cancellations with retention strategies

Most Popular

Silver

For scaling brands looking for more control.

$75/Month

Install on Shopify

1000 Order edits per month

Change variants & 3 PL integration

Most Popular

Silver

For scaling brands looking for more control.

$75/Month

Install on Shopify

1000 Order edits per month

Change variants & 3 PL integration

Most Popular

Silver

For scaling brands looking for more control.

$75/Month

Install on Shopify

1000 Order edits per month

Change variants & 3 PL integration

Gold

For advanced DTC and international brands

$200/Month

Install on Shopify

Unlimited order edits per month

Advanced analytics & insights

Gold

For advanced DTC and international brands

$200/Month

Install on Shopify

Unlimited order edits per month

Advanced analytics & insights

Gold

For advanced DTC and international brands

$200/Month

Install on Shopify

Unlimited order edits per month

Advanced analytics & insights

Ready to take control of your post-purchase experience?

Cut support tickets. Recover revenue. Make your customers smile after every checkout.

Prefer a quick chat? Hit the bubble in the corner — we're here to help.

Free to install

5-minute setup

No credit card required

Install on Shopify

Book a Demo

Frequently Asked Questions

Everything you need to know about Account Editor

Can I limit what customers can edit?

Will this mess with fulfillment?

What happens if a customer doesn't pay after adding items?

Does this work with Shopify Flow?

How quickly can I get started?

Is there a free trial?

Can customers edit international orders?

What about customer support?

Explore Account Editor Today

Easily manage and update your customer accounts with just a few clicks.

Install on Shopify

About

Account Editor helps Shopify merchants reduce cancellations & support tickets by letting customers edit their orders, update details, and manage returns—on their own.

Explore Account Editor Today

Easily manage and update your customer accounts with just a few clicks.

Install on Shopify

Navigate

Resources

Support

Contact Sales

Terms & Condition

About

Account Editor helps Shopify merchants reduce cancellations & support tickets by letting customers edit their orders, update details, and manage returns—on their own.

Explore Account Editor Today

Easily manage and update your customer accounts with just a few clicks.

Install on Shopify

Navigate

Resources

Support

Contact Sales

Terms & Condition

About

Account Editor helps Shopify merchants reduce cancellations & support tickets by letting customers edit their orders, update details, and manage returns—on their own.