5/5 | 195+ Reviews

Empower your customers to fix orders—before support ever gets involved.

Account Editor is Shopify’s #1 post‑purchase editing app—helping merchants reduce cancellations, prevent shipping mistakes, and recover thousands in lost revenue automatically.

Trusted by 3,000+ Shopify stores worldwide

Backed by 195+ verified 5‑star reviews

Over 500k+ successful order edits processed

On Shopify Plus? Book a strategy call with our team →

Trusted by 3000+ leading brands on Shopify

From DTC startups to Shopify Plus giants—merchants use Account Editor to cut support costs, fix delivery errors, and grow post-purchase revenue on autopilot.

195+ five-star reviews on the Shopify App Store

Built for Shopify certified app

500K+ order edits processed across live stores

Loved by brands in fashion, beauty, food, gifts & more

5/5 | 195+ Reviews

— Suiplay0x1

"Reduced our address change tickets by 80%"

— Suiplay0x1

— Suiplay0x1

"Reduced our address change tickets by 80%"

— Suiplay0x1

— Suiplay0x1

"Reduced our address change tickets by 80%"

— Suiplay0x1

— Freshcutpaper

"Post-purchase upsells increased revenue by 25%"

— Freshcutpaper

— Freshcutpaper

"Post-purchase upsells increased revenue by 25%"

— Freshcutpaper

— Freshcutpaper

"Post-purchase upsells increased revenue by 25%"

— Freshcutpaper

— Metrobrazil

"Customers love being able to edit their orders"

— Metrobrazil

— Metrobrazil

"Customers love being able to edit their orders"

— Metrobrazil

— Metrobrazil

"Customers love being able to edit their orders"

— Metrobrazil

— Houndarchives

"Prevented hundreds of shipping errors"

— Houndarchives

— Houndarchives

"Prevented hundreds of shipping errors"

— Houndarchives

— Houndarchives

"Prevented hundreds of shipping errors"

— Houndarchives

— Koreessentials

"Setup was incredibly easy and fast"

— Koreessentials

— Koreessentials

"Setup was incredibly easy and fast"

— Koreessentials

— Koreessentials

"Setup was incredibly easy and fast"

— Koreessentials

— Circular

"Support ticket volume dropped immediately"

— Circular

— Circular

"Support ticket volume dropped immediately"

— Circular

— Circular

"Support ticket volume dropped immediately"

— Circular

— Ochaandco

"The ROI was clear within the first week"

— Ochaandco

— Ochaandco

"The ROI was clear within the first week"

— Ochaandco

— Ochaandco

"The ROI was clear within the first week"

— Ochaandco

— 221btactical

"Perfect for our outdoor gear customers"

— 221btactical

— 221btactical

"Perfect for our outdoor gear customers"

— 221btactical

— 221btactical

"Perfect for our outdoor gear customers"

— 221btactical

See how Account Editor works for your store →

Real impact. Real numbers.

Half a million edits. Zero support tickets.

Every change below was made by the shopper—not your support team. And yes, the numbers are real.

Trusted by 3000+ Shopify merchants

From fashion to food to subscription boxes—brands trust Account Editor to save time, cut support tickets, and increase order value.

195+ 5-star reviews on Shopify App Store

🔐 Built for Shopify certified

🛍 Used by 3000+ stores

Metro Brazil •

Hound Archives •

Ocha and Co. •

SuiPlay •

FreshCut Paper

137,000+

Shipping addresses fixed

Delivery errors caught

137,000+

Shipping addresses fixed

Delivery errors caught

137,000+

Shipping addresses fixed

Delivery errors caught

73,700+

Items added after checkout

Post-purchase upsells accepted

73,700+

Items added after checkout

Post-purchase upsells accepted

73,700+

Items added after checkout

Post-purchase upsells accepted

52,900+

Orders cancelled by shoppers

Auto refunds & store credits

52,900+

Orders cancelled by shoppers

Auto refunds & store credits

52,900+

Orders cancelled by shoppers

Auto refunds & store credits

41,000+

Items removed or swapped

Size, color, and variants updated

41,000+

Items removed or swapped

Size, color, and variants updated

41,000+

Items removed or swapped

Size, color, and variants updated

4,200+

Shipping methods updated

Priority shipping upgrades

4,200+

Shipping methods updated

Priority shipping upgrades

4,200+

Shipping methods updated

Priority shipping upgrades

17,000+

Customer notes edited

Special instructions handled

17,000+

Customer notes edited

Special instructions handled

17,000+

Customer notes edited

Special instructions handled

📊 Live data from real Shopify stores using Account Editor

📊 Live data from real Shopify stores using Account Editor

Every post-purchase issue costs time, money, and trust.

Account Editor turns them into opportunities.

Support is drowning in post-checkout requests

Customers want to fix typos, change sizes, update addresses

Your team gets flooded with manual tickets

Fulfillment delays or mistakes hurt customer trust

Account Editor makes shoppers self-sufficient

Let them edit address, item, quantity, or cancel — right on the Order Status page

Result: Fewer tickets, faster operations, happier customers

Support is drowning in post-checkout requests

Customers want to fix typos, change sizes, update addresses

Your team gets flooded with manual tickets

Fulfillment delays or mistakes hurt customer trust

Account Editor makes shoppers self-sufficient

Let them edit address, item, quantity, or cancel — right on the Order Status page

Result: Fewer tickets, faster operations, happier customers

Support is drowning in post-checkout requests

Customers want to fix typos, change sizes, update addresses

Your team gets flooded with manual tickets

Fulfillment delays or mistakes hurt customer trust

Account Editor makes shoppers self-sufficient

Let them edit address, item, quantity, or cancel — right on the Order Status page

Result: Fewer tickets, faster operations, happier customers

Every refund or cancellation hurts your margins
Every refund or cancellation hurts your margins
Every refund or cancellation hurts your margins
Most upsell tools disrupt conversion
Most upsell tools disrupt conversion
Most upsell tools disrupt conversion

yourstore.com/order-status

Order #12345

Need to make changes?

Edit Items or Quantity

Change what you ordered

Update Shipping Address

Fix address mistakes

Add Recommended Items

Complete your order

Built for Shopify. Proven to reduce support load.

Join 3,000+ brands using Account Editor to prevent cancellations and recover revenue—automatically.

Everything that happens after checkout—under your control.

From address fixes to cancellations, upsells, and invoices—Account Editor gives your customers the power, and gives you peace of mind.

Proven impact across 3000+ Shopify brands

Account Editor isn’t just a “nice-to-have”—it’s a support killer, a revenue booster, and your new favorite automation tool. Here’s what merchants are unlocking in their first month.

Account Editor has helped merchants recover over $300,000+ in post-purchase revenue—and save thousands of hours in support.

137,000+

Shipping addresses fixed by customers

Prevented failed deliveries before fulfillment

137,000+

Shipping addresses fixed by customers

Prevented failed deliveries before fulfillment

137,000+

Shipping addresses fixed by customers

Prevented failed deliveries before fulfillment

73,700+

Items added post-purchase

Accepted upsell offers—boosting AOV

73,700+

Items added post-purchase

Accepted upsell offers—boosting AOV

73,700+

Items added post-purchase

Accepted upsell offers—boosting AOV

52,900+

Orders cancelled automatically

No manual handling, full refund logic

52,900+

Orders cancelled automatically

No manual handling, full refund logic

52,900+

Orders cancelled automatically

No manual handling, full refund logic

41,000+

Items removed or swapped

Customers adjusted product choices themselves

41,000+

Items removed or swapped

Customers adjusted product choices themselves

41,000+

Items removed or swapped

Customers adjusted product choices themselves

Want results like these?

Install app now • No credit card required

Loved by Merchants

Real stories from real businesses

Michael Rodriguez

"Account Editor helped us reduce cancellation rates by 32% and support tickets by half. The ROI was immediate."

Michael Rodriguez

"Account Editor helped us reduce cancellation rates by 32% and support tickets by half. The ROI was immediate."

Michael Rodriguez

"Account Editor helped us reduce cancellation rates by 32% and support tickets by half. The ROI was immediate."

Sarah Kim

"The post-purchase upsells alone paid for the app in the first week. Our customers love being able to edit their orders."

Sarah Kim

"The post-purchase upsells alone paid for the app in the first week. Our customers love being able to edit their orders."

Sarah Kim

"The post-purchase upsells alone paid for the app in the first week. Our customers love being able to edit their orders."

David Chen

"Setup took 5 minutes and we saw results immediately. The address editing feature alone saves us hours every day."

David Chen

"Setup took 5 minutes and we saw results immediately. The address editing feature alone saves us hours every day."

David Chen

"Setup took 5 minutes and we saw results immediately. The address editing feature alone saves us hours every day."

How It Works

Get started in minutes, see results immediately

Install the app

One-click install from the Shopify App Store. No coding required.

1

Install the app

One-click install from the Shopify App Store. No coding required.

1

Install the app

One-click install from the Shopify App Store. No coding required.

1

Set your editing rules

Configure editing rules and timeframes. Add the widget to Thank You & Order status page

2

Set your editing rules

Configure editing rules and timeframes. Add the widget to Thank You & Order status page

2

Set your editing rules

Configure editing rules and timeframes. Add the widget to Thank You & Order status page

2

Watch your support tickets drop

Customers handle their own edits while you focus on growing your business.

3

Watch your support tickets drop

Customers handle their own edits while you focus on growing your business.

3

Watch your support tickets drop

Customers handle their own edits while you focus on growing your business.

3

Plans that pay for themselves—starting day one

Whether you're a growing brand or a high-volume Shopify Plus merchant, Account Editor has a plan built for your workflow—and your ROI.

Starter

Best for testing the waters or stores with limited needs

Free

10 Order edits per month

Change shipping address, add & remove items

Starter

Best for testing the waters or stores with limited needs

Free

10 Order edits per month

Change shipping address, add & remove items

Starter

Best for testing the waters or stores with limited needs

Free

10 Order edits per month

Change shipping address, add & remove items

Bronze

For growing stores seeking essential functionality.

$25/Month

100 Order edits per month

Item quantity changes & order cancellations with retention strategies

Bronze

For growing stores seeking essential functionality.

$25/Month

100 Order edits per month

Item quantity changes & order cancellations with retention strategies

Bronze

For growing stores seeking essential functionality.

$25/Month

100 Order edits per month

Item quantity changes & order cancellations with retention strategies

Most Popular

Silver

For scaling brands looking for more control.

$75/Month

1000 Order edits per month

Change variants & 3 PL integration

Most Popular

Silver

For scaling brands looking for more control.

$75/Month

1000 Order edits per month

Change variants & 3 PL integration

Most Popular

Silver

For scaling brands looking for more control.

$75/Month

1000 Order edits per month

Change variants & 3 PL integration

Gold

For advanced DTC and international brands

$200/Month

Unlimited order edits per month

Advanced analytics & insights

Gold

For advanced DTC and international brands

$200/Month

Unlimited order edits per month

Advanced analytics & insights

Gold

For advanced DTC and international brands

$200/Month

Unlimited order edits per month

Advanced analytics & insights

Ready to take control of your post-purchase experience?

Cut support tickets. Recover revenue. Make your customers smile after every checkout.

Prefer a quick chat? Hit the bubble in the corner — we're here to help.

Free to install

5-minute setup

No credit card required

Frequently Asked Questions

Frequently Asked Questions

Everything you need to know about Account Editor

Everything you need to know about Account Editor

Can I limit what customers can edit?

Can I limit what customers can edit?

Can I limit what customers can edit?

Will this mess with fulfillment?

Will this mess with fulfillment?

Will this mess with fulfillment?

What happens if a customer doesn't pay after adding items?

What happens if a customer doesn't pay after adding items?

What happens if a customer doesn't pay after adding items?

Does this work with Shopify Flow?

Does this work with Shopify Flow?

Does this work with Shopify Flow?

How quickly can I get started?

How quickly can I get started?

How quickly can I get started?

Is there a free trial?

Is there a free trial?

Is there a free trial?

Can customers edit international orders?

Can customers edit international orders?

Can customers edit international orders?

What about customer support?

What about customer support?

What about customer support?

Explore Account Editor Today

Easily manage and update your customer accounts with just a few clicks.

About

Account Editor helps Shopify merchants reduce cancellations & support tickets by letting customers edit their orders, update details, and manage returns—on their own.

© 2025 - Account Editor. All Rights Reserved

LinkedIn

Explore Account Editor Today

Easily manage and update your customer accounts with just a few clicks.

About

Account Editor helps Shopify merchants reduce cancellations & support tickets by letting customers edit their orders, update details, and manage returns—on their own.

© 2025 - Account Editor. All Rights Reserved

LinkedIn

Explore Account Editor Today

Easily manage and update your customer accounts with just a few clicks.

About

Account Editor helps Shopify merchants reduce cancellations & support tickets by letting customers edit their orders, update details, and manage returns—on their own.

© 2025 - Account Editor. All Rights Reserved

LinkedIn